Return & Refund Policy
PerfectSight Store Refund Policy:
To ensure your return request can be processed successfully, all returned items must meet ALL of the following conditions:
· The product must have been purchased directly through www.perfectsight.co
· You must submit a return within 60 days of the original purchase date.
· For returns due to non-defective issues, the original shipping fee is non-refundable. Additionally, you are responsible for costs associated with shipping the item back to us.
· To be accepted, returns must be in a condition suitable for resale. This means that items must be completely unused, with all original packaging, tags, and accessories included, and must exhibit no signs of use such as wear, stains, scratches, or odors.
If you receive a product with transportation damage or a defect in the product itself, we offer an exchange or refund within 30 days of receiving the item.
Non-Returnable Items：
To protect the interests of all customers, the following categories of items are final sale and cannot be returned or exchanged unless they are defective:
· Final Sale / Heavily Discounted Items: All items marked as "Final Sale," "Clearance," or discounted more than 55% off.
· Customized or Personalized Items: Products made or modified to your specific requirements.
· General: Items damaged due to misuse, improper care, or handling; and items returned after the specified return period.
Products：
PerfectSight products purchased on this website
Contact Email:
Return address：
Refund Processing Time:
We will process the refund within one business day of receiving the returned item.
Refund Arrival Time:
Depending on the payment method used, refunds will be returned to the original payment method within 5-10 business days from the date we confirm your refund to process.
Operating Hours:
Our working hours are from Monday to Friday, 9:00 AM to 6:00 PM, excluding holidays.
If you have any questions or need assistance, please feel free to contact us. Thank you for your support and trust in PerfectSight!